Mikrotik Router OS Installation and Integration (Fresol Technologies)
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Summary
Led the installation and integration of Mikrotik Router OS to enhance network management and client mapping capabilities for Fresol Technologies.
DANIEL STEPHEN MUSUNGU
Telecommunications & IT Quality Assurance Supervisor
Nairobi, KE.About
Highly experienced Telecommunications and IT professional with over 15 years of expertise in network infrastructure, quality assurance, and system administration. Proven ability to lead complex network roll-outs, optimize service delivery, and enhance operational integrity across diverse telecommunication technologies, including Fibre Optic, Microwave Wireless, and Hybrid Fiber & Coax. Committed to leveraging prudent technological principles and international standards to drive employer success and foster transparent, accountable resource management.
Work
Camusat Kenya Limited
|Quality Assurance Supervisor, Certified Hybrid Fiber & Coax Technician, Fiber Optic Network Technician
Nairobi, Nairobi, Kenya
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Summary
Led quality assurance and network maintenance operations, ensuring high standards and optimal service delivery across diverse telecommunication infrastructures.
Highlights
Spearheaded quality assurance initiatives, developing and presenting comprehensive reports that identified critical areas for service improvement and significantly boosted client satisfaction.
Directed the implementation of rigorous quality control protocols for equipment and materials, leading to a demonstrable reduction in non-conformances and ensuring strict adherence to industry standards.
Managed and optimized technical department resources, ensuring peak operational readiness and efficiency for field teams engaged in network roll-out and maintenance.
Resolved complex site escalations from key clients, providing permanent technical solutions that enhanced service uptime and reinforced client trust.
Designed and delivered targeted training programs to technical teams, elevating skill proficiency and improving overall service delivery quality.
Conducted regular quality and safety audits, providing actionable recommendations and detailed reports that enhanced operational performance and ensured compliance with safety procedures.
Implemented performance evaluation frameworks and conducted annual reviews for technicians, fostering professional development and improving adherence to service level agreements.
Wananchi Group K Ltd.
|Certified Microwave Wireless Technician, Certified Fibre Optic Technician
Nairobi, Nairobi, Kenya
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Summary
Specialized in the installation and maintenance of microwave wireless and fibre optic networks, ensuring reliable connectivity and high performance.
Highlights
Executed installation, maintenance, and troubleshooting of complex microwave wireless systems, optimizing network performance and ensuring high reliability for end-users.
Deployed and serviced extensive Fibre Optic networks, including FTTH, FTTB, and FTTS, ensuring high-speed data transmission and minimal service disruption.
Conducted advanced diagnostic tests and resolved intricate technical issues across both wireless and fibre optic infrastructure, consistently meeting uptime targets.
Collaborated effectively with cross-functional engineering teams to implement network upgrades and expansions, supporting strategic growth objectives.
Plans Online K Ltd
|System Administrator, Senior Microwave Technician
Nairobi, Nairobi, Kenya
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Summary
Managed system administration and provided advanced technical support for microwave network infrastructure, ensuring optimal network performance.
Highlights
Administered and maintained critical network systems, ensuring optimal uptime and performance for a growing user base.
Provided senior-level technical support for microwave network infrastructure, resolving complex issues and minimizing operational disruptions.
Configured and troubleshot a wide array of network devices, enhancing overall connectivity and system stability.
Monitored network performance proactively, implementing preventative measures that significantly reduced potential service outages.
Beyond Kenya Limited
|Certified Microwave Wireless Installer
Nairobi, Nairobi, Kenya
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Summary
Installed and configured microwave wireless systems, ensuring robust network deployment and reliable connectivity.
Highlights
Executed precise installation and commissioning of microwave wireless equipment, contributing to the successful expansion of network coverage.
Performed detailed site surveys and calibrated equipment to ensure optimal signal strength and network performance.
Collaborated with project teams to meet stringent installation deadlines and adhere to technical specifications.
Todays Online Limited
|Certified Microwave Wireless Installer
Nairobi, Nairobi, Kenya
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Summary
Specialized in the installation of microwave wireless infrastructure for internet service delivery.
Highlights
Successfully installed and commissioned microwave wireless systems, enabling reliable internet service provision for clients.
Ensured strict adherence to technical standards and safety protocols throughout the installation process.
Provided essential support in troubleshooting initial network deployments, ensuring full functionality upon launch.
Electoral Commission of Kenya
|Polling and Counting Clerk
Nairobi, Nairobi, Kenya
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Summary
Assisted in the electoral process for a national referendum, ensuring accurate polling and counting.
Highlights
Managed polling station operations and accurately tabulated votes during a national referendum, ensuring procedural integrity.
Mumias Sugar Company
|Data Capturing and Accounting Clerk
Mumias, Western, Kenya
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Summary
Performed data entry and accounting tasks using Willow Accounting Software.
Highlights
Accurately captured and processed accounting data using Willow Accounting Software, ensuring data integrity for financial records.
Total Kenya Limited
|Pump Attendant
Nairobi, Nairobi, Kenya
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Summary
Provided fuel services and customer support in a fast-paced retail environment.
Highlights
Managed fuel dispensing and cash transactions, ensuring efficient service delivery and customer satisfaction.
Education
Zetech College
Nairobi, Nairobi, Kenya
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Diploma
Information Technology
Lubinu High School
Kakamega, Western, Kenya
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Kenya Certificate for Secondary Education (KCSE)
Secondary Education
Grade: C
Languages
English
Kiswahili
Certificates
Occupational First Aid Training
Issued By
Unknown
WAH Training
Issued By
Camusat
First Aid Certificate
Issued By
Unknown
Training on Work at Heights
Issued By
Unknown
Defensive Driving Certificate
Issued By
Unknown
Certificate in Installation & Service for Triple Play
Issued By
Unknown
Certificate in Fibre Optic Installation
Issued By
Unknown
Certificate in Customer Care
Issued By
Unknown
Certificate in KPLC WAH Installations
Issued By
KPLC
Certificate in Microwave Wireless Installation
Issued By
Kenya Data Networks
Diploma in Accountancy
Issued By
Unknown
Skills
Telecommunications & Networking
Hybrid Fiber & Coax (HFC), Fiber Optic (FTTH, FTTB, FTTS), Microwave Wireless Installation, Network Roll-out, Network Maintenance, Triple Play Systems, Mikrotik Router OS, KPLC WAH Installations, Wireless Network Installation, Network Auditing, Network Troubleshooting, System Administration, Quality of Service (QoS), Quality of Experience (QoE).
Quality Assurance & Operations
Quality Control, Quality Audits, Performance Evaluation, Resource Management, Safety Procedures, Client Service, Escalation Management, Reporting, Technical Training.
Technical Tools & Methodologies
Diagnostic Testing, Equipment Calibration, Site Surveys, Data Capturing, Willow Accounting Software.
Professional & Leadership
Team Leadership, Training & Development, Problem Solving, Strategic Planning, Communication, Professionalism, Cross-functional Collaboration, Project Coordination.
Interests
Personal Interests
Travelling, Reading, Networking.
References
Mr. Martin Onzere
Chief Executive Officer, Guzzer Technologies Ltd. Contact information available upon request.
Mrs. Margret Mbugua
Managing Director, Mbambu Internet Service Providers. Contact information available upon request.
Mr. Nicholas Odero
Enterprise Manager, Internet Solution Limited. Contact information available upon request.
Projects
Wireless Internet Network Installation (Mbambu Internet Service Providers)
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Summary
Spearheaded the installation of wireless internet networks to expand service coverage for Mbambu Internet Service Providers.